Policies and FAQs
General Information and Policies
Make-up Policy: You are responsible for getting your child to his/her regularly scheduled lesson. An OCCASIONAL make is permitted. If you and or your child needs to miss your regularly scheduled lesson PLEASE CONTACT US IN ADVANCE, so that we can adjust our schedule. We will work with you on finding a make-up time that fits your schedule and that of Super Swimmers Academy. It is preferred that lessons be made up in the same time frame as your selected package.
Refunds & Credits: Lesson and registration fees are non-refundable. A credit into a future time period will be granted if your child has been ill for an extended period of time.
What to Bring: Bring pool shoes, towel and or cover up, goggles and/or masks, if you own them. We will have some goggles and masks to borrow. We will fit you and or your child and will even recommend a good pair to buy.
Hair driers are provided in the dressing rooms.
Pool Diapers: In order insure the sanitary water quality for all pool users, we require that your young child and or child with special needs who is either newly toilet trained or not yet toilet trained, wear a re-usable pool diaper over a disposable pool diaper.
Long Hair: We recommend that you keep your or your child’s hair tied back or provide a bathing cap to ensure adequate visibility.
COVID-19 / Illness Procedures: It is recommended that one WEARS A MASK on deck but not necessary to wear a mask in the pool. Please stay home if experiencing any symptoms of Covid—especially if one is if exposed to someone who had Covid in the last few days. You are encouraged to keep your child home when he/she is sick especially when he/she has a fever, contagious illness, rash or cough. No child may enter the pool with diarrhea or a deep open cut/wound.
Frequently Asked Questions
Your child: His/her prior experiences in the water including the bath, his/her eagerness to learn, his/her fears of water, and the way he/she approaches new tasks.
The teacher and his/her instructional program: The teacher must be able to establish rapport with all children and be able to individualize. The activities should be developmentally appropriate. For young children, lots of games should be utilized to teach the skills. All students should be kept active with meaningful activities and should not be kept waiting for a turn or hanging on the wall.
The facility: New swimmers learn best in warm, shallow water. A facility which is quiet and free of distractions is ideal. Super Swimmers Academy uses facilities such as described.
The exact number of lessons it will take for your child to learn depends on your child—the way he/she approaches learning a new skill, his/her current swimming experiences, any fears are all important factors. Each child is different and progresses at his/her own rate. Research has shown that there is a positive correlation between the frequency of lessons or practice and learning a new skill. Therefore, it is recommended that you enroll your child(ren) in multiple lessons when your schedule permits.
Children have been shown to enjoy water as infants and are enrolled in lessons as early as 6 months. At Super Swimmers Academy, we will start lessons with your child at 1.5 years more about levels. You can start by making your bath time enjoyable; play with your infant in a pool as early as possible. It is a lot easier to teach a child to swim if he/she has had enjoyable pleasant experiences in the water. Warm water is best for children.
Super Swimmers Academy has worked with many children with special needs. Water provides a great environment for people with special needs due to its calming nature, sensory input and weightlessness. At Super Swimmers Academy, we focus on their abilities not their disabilities and make modifications in instruction as necessary.
We have worked with many students who are fearful. It is essential to find out the child’s fears. Typically new swimmers are afraid of “falling” in the water. We at Super Swimmers Academy constantly talk about the “holding” quality of water. Many new swimmers are fearful of the unknown. Some students have had a traumatic experience. We are sensitive to and address each student’s fears.
